BJP Mental Health Guidelines from NICE
HOME HELP FEEDBACK SUBSCRIPTIONS ARCHIVE SEARCH TABLE OF CONTENTS
Psychiatric Bulletin Advances in Psychiatric Treatment All RCPsych Journals
QUICK SEARCH:   [advanced]


     

This Article
Right arrow Full Text (PDF)
Right arrow Submit an eLetter
Right arrow Alert me when this article is cited
Right arrow Alert me when eLetters are posted
Right arrow Alert me if a correction is posted
Right arrow Citation Map
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Similar articles in PubMed
Right arrow Alert me to new issues of the journal
Right arrow Download to citation manager
Citing Articles
Right arrow Citing Articles via HighWire
Right arrow Citing Articles via CrossRef
Right arrow Citing Articles via Google Scholar
Google Scholar
Right arrow Articles by Greenwood, N.
Right arrow Articles by Sedgwick, P.
Right arrow Search for Related Content
PubMed
Right arrow PubMed Citation
Right arrow Articles by Greenwood, N.
Right arrow Articles by Sedgwick, P.

The British Journal of Psychiatry 174: 159-163 (1999)
© 1999 The Royal College of Psychiatrists

Satisfaction with in-patient psychiatric services. Relationship to patient and treatment factors

N Greenwood, A Key, T Burns, M Bristow and P Sedgwick
Department of Psychiatry, Jenner Wing, St George's Hospital Medical School, London.

BACKGROUND: There is growing concern about patient satisfaction with psychiatric in-patient provision. This paper measures satisfaction in psychiatric in-patients and its relationships with patient characteristics and ward experiences. AIMS: To: (a) measure overall in- patient satisfaction; (b) examine its relationship to in-patient experiences; and (c) examine its relationship to patient factors. METHOD: Four hundred and thirty-three patients were interviewed. Satisfaction was assessed by a single quest on, the Client Satisfaction Questionnaire (CSQ) and by a semistructured interview. RESULTS: Over three-quarters of the patients were satisfied, but two-thirds reported adverse events. Females, younger patients and those detained were more dissatisfied. No significant relationship was found for ethnic group. Results were similar in the mental hospital and district general hospital. CONCLUSIONS: There remain problems with satisfaction scales. Qualitative approaches to examine patients' experiences in hospital and the causes of dissatisfaction are recommended.


This article has been cited by other articles:


Home page
 Psychiatr. Serv.Home page
R. O'Reilly, J. Bishop, K. Maddox, L. Hutchinson, M. Fisman, and J. Takhar
Is Telepsychiatry Equivalent to Face-to-Face Psychiatry? Results From a Randomized Controlled Equivalence Trial
Psychiatr Serv, June 1, 2007; 58(6): 836 - 843.
[Abstract] [Full Text] [PDF]

Home page
 Psychiatr. Bull.Home page
M. Gould, K. Theodore, S. Pilling, P. Bebbington, M. Hinton, and S. Johnson
Initial treatment phase in early psychosis: can intensive home treatment prevent admission?
Psychiatr. Bull., July 1, 2006; 30(7): 243 - 246.
[Abstract] [Full Text] [PDF]

Home page
 Psychiatr. Bull.Home page
M. J. Crawford, R. Gibbon, E. Ellis, and H. Waters
In hospital, at home, or not at all: A cross-sectional survey of patient preferences for receipt of compulsory treatment
Psychiatr. Bull., October 1, 2004; 28(10): 360 - 363.
[Abstract] [Full Text] [PDF]

Home page
 Int J Qual Health CareHome page
G. LANGLE, W. BAUM, A. WOLLINGER, G. RENNER, R. U'REN, F. SCHWARZLER, and G. W. ESCHWEILER
Indicators of quality of in-patient psychiatric treatment: the patients' view
Int. J. Qual. Health Care, May 1, 2003; 15(3): 213 - 221.
[Abstract] [Full Text] [PDF]

Home page
 Psychiatr. Serv.Home page
K. L. Pellegrin, G. W. Stuart, B. Maree, B. C. Frueh, and J. C. Ballenger
A Brief Scale for Assessing Patients' Satisfaction With Care in Outpatient Psychiatric Services
Psychiatr Serv, June 1, 2001; 52(6): 816 - 819.
[Abstract] [Full Text] [PDF]


HOME HELP FEEDBACK SUBSCRIPTIONS ARCHIVE SEARCH TABLE OF CONTENTS
Psychiatric Bulletin Advances in Psychiatric Treatment All RCPsych Journals
Copyright © 1999 The Royal College of Psychiatrists.